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Traecy

Features

Everything your quality team needs, in one place

From RASFF notifications to supplier documents and audit evidence: these are all the features of Traecy, including the newest.

New New or improved in 2026

Dashboard

Start your day with what needs attention

After signing in you immediately see what is new for your company and what is waiting for you, one click away from the right list.

  • Needs your attentionNew

    New notifications that match your filters, requests and documents to review and requests that are waiting for suppliers.

  • RASFF at a glanceNew

    The number of RASFF notifications this year and this month, and how many of them are serious.

  • A menu that fits your roleNew

    Everyone sees the pages that fit their rights, with administration in a section of its own.

RASFF monitoring

Only the RASFF notifications that matter

Traecy fetches the notifications twice a day from the RASFF Window of the European Commission and checks them against your filters. What matches is in your team’s mailbox every weekday at 08:00.

Tested against the official RASFF export: with the same filters, Traecy found as many or more notifications in 7 out of 7 comparisons.

Read the guide: RASFF guideRead the guide: Filtering RASFF
  • Filters for your chain

    Combine product category, hazard category, risk decision, classification, countries and text in the subject.

  • In your mailbox every weekday at 08:00

    The new notifications that match your filters, on Mondays including those of the weekend.

  • Your suppliers next to every notificationNew

    Link suppliers to a filter and the daily email names the suppliers a notification concerns.

  • Changes are trackedNew

    Traecy keeps what RASFF changes after receipt and still reports an older notification when a change makes it match your filters.

  • Follow-up at a glanceNew

    See for each notification whether it was sent, followed up with an action or request, or marked as not relevant.

  • Not relevant, with the reasonNew

    Mark a notification as not relevant and record why, so your team can see it later.

  • From notification to request in one clickNew

    Ask a supplier for analyses for a notification with a request that is already filled in.

  • Record actions

    Record what your team did about a notification, such as calling or emailing a supplier.

  • Search and export

    Search descriptions and hazards, open a notification by its reference and download the list as an Excel file.

Supplier requests

Supplier documents that arrive by themselves

Request certificates, specifications and analyses from your suppliers. Traecy sends the requests, reminds suppliers and gets their answers ready for review.

Read the guide: Supplier documents
  • One-time or recurring

    A recurring request goes out by itself every renewal period, for example every year for a new certificate.

  • Automatic reminders

    Suppliers who do not reply in time receive a reminder every 14 days, and your team hears who misses the deadline.

  • A schedule for twelve monthsNew

    See per month which requests and reminders Traecy sends in the coming year.

  • Notice a day in advance

    The day before Traecy sends a request automatically, your team receives an email, so you can still change it.

  • Several recipients and attachmentsNew

    Send a request to several email addresses at once and attach up to three documents of your own.

  • Split by expiry dateNew

    Split a recurring request into up to ten requests, each with its own renewal date, for example for three certificates.

  • Review per document

    Accept or reject each document, or accept the whole request at once, with comments for the supplier.

  • Every send keptNew

    Documents are grouped per send and decisions about earlier sends are locked.

  • Not delivered? You see it right awayNew

    When an email does not arrive, the request shows why, and you send it again to a corrected address.

Supplier portal

Your supplier needs no account

Suppliers answer through a secure link in their email. They immediately see who is asking, what is asked and which files they can send.

  • One link, no account

    Suppliers upload their documents in a few minutes and the answer goes straight to you.

  • Checked before it is sentNew

    Suppliers see which files are allowed, cannot send an empty answer and confirm before they send.

  • Links renew themselvesNew

    If a link expires before the supplier answered, Traecy sends a new one by itself.

  • In the supplier’s language

    Emails, pages and the sign-in instructions in Dutch or English.

  • All common filesNew

    PDF, Word, Excel, OpenDocument and emails (.eml and .msg) as evidence.

  • Upload on behalf of the supplierNew

    Received documents by post or email? Upload them to the request yourself.

Automatically, every morning

By the time you get your coffee, the work is done

Twice a day, at 11:59 and 23:59, Traecy fetches the latest RASFF notifications. Every morning, the rest follows by itself.

  1. 08:00Your team receives the new RASFF notifications that match your filters.
  2. 08:15Traecy checks the FSSC 22000 certificates and reports every change.
  3. 08:30Your team hears which requests go out automatically tomorrow.
  4. 08:45Your team is reminded of answers that are waiting for review.
  5. 09:00Suppliers who are late receive a reminder.
  6. 09:15Recurring requests go to your suppliers on their renewal date.

Suppliers & FSSC 22000

Know right away when a certificate expires

All your suppliers in one place, with their contacts, language and category and the status of their FSSC 22000 certificate.

Read the guide: Supplier approval
  • FSSC 22000 checked every morningNew

    Traecy looks the certificate up in the public FSSC 22000 register and shows until when it is valid.

  • Notified of every changeNew

    When a certificate has expired, been withdrawn or renewed, your team receives an email.

  • Default contactsNew

    A supplier’s email addresses are ready in every new request. Paste them all at once from your mail program.

  • Category and language

    Raw materials, packaging, logistics or services, and the language Traecy emails the supplier in.

  • Export to ExcelNew

    Download your list of suppliers as an Excel file.

Documents

Every document in one place, ready to view

Every document suppliers send or your team uploads, linked to its supplier and request.

  • View in the browserNew

    Open PDF, Word, Excel with a tab per sheet and emails without downloading anything.

  • A status for every document

    Pending, accepted, rejected or internal, so you know what is left to do.

  • Search and filter

    Find a document by name, supplier, status and date.

  • Download as zip

    Download the documents you are looking for in one zip file, for example for an auditor.

  • RenameNew

    Give a document a clear name; the original name is kept.

Audit trail

Ready for your next audit

Traecy records who did what and when. At an FSSC 22000, IFS or BRCGS audit you show in a few clicks how you monitor your suppliers and risks.

  • Archive of sent emailsNew

    Every email Traecy sent on your behalf, with its content and attachments, as clear as a mailbox.

  • Delivery statusNew

    See which emails did not arrive and why: bounced, rejected or blocked.

  • Decisions are lockedNew

    After a new send, earlier decisions about documents can no longer be changed.

  • Who, what and when

    Every action, comment and review with the person who recorded it and when.

  • History per notificationNew

    When a notification went to your team, what RASFF changed and what you did about it.

Team & security

Work securely with your whole team

Give everyone exactly the rights they need. Signing in always takes two-factor authentication, and your data stays in the EU.

  • Roles that explain themselvesNew

    Employee, manager and owner, with exactly what each role may do.

  • Mandatory two-factor authentication

    Sign in with a password and a code from an authenticator app.

  • Only your own domains

    Only email addresses at your domains can be added as users.

  • Blocked after five attempts

    An account is blocked after five failed sign-in attempts.

  • Settings per user

    Everyone chooses their language and which automatic emails they receive.

  • Hosted in the EU

    Your data is stored on servers in the European Union, behind encrypted connections.

Branding & several companies

Your logo, your colors, all your companies

Suppliers see your name and logo, and consultants switch with one account between the companies they support.

  • Your own logo

    In the portal and in every email Traecy sends on your behalf.

  • Your own colorsNew

    Match the colors of Traecy to your branding, in dark mode too.

  • Several companies per accountNew

    Choose the company you work in after signing in, recognizable by its logo.

  • Replies to your own address

    Emails come from “your company via Traecy” and replies go to your support address.

  • Dutch and English

    The portal and all emails, chosen per user and per supplier.

  • Across the EU

    Available in every EU country, and suppliers answer from any country in the world.

  • Dark modeNew

    Follows the setting of your computer, or choose it yourself.

See Traecy at work for your own chain

Book a free demo. We show how Traecy filters RASFF notifications, sends requests and records everything, and answer all your questions.

  • Personal onboarding included
  • Cancel every month
  • Available across the EU
  • Hosted in the EU